Terms of Service

1. Acceptance of Terms

By accessing and using Threaded Care, a service of “The Attention Institute Inc”, you accept and agree to be bound by the terms and provision of this agreement.

2. Use License

Permission is granted to temporarily access the materials (information or software) on Threaded Care for personal, non-commercial transitory viewing only.

3. User Responsibilities

– You are responsible for maintaining the confidentiality of your account

– You agree to accept responsibility for all activities that occur under your account

– You must notify us immediately of any unauthorized use of your account

4. Privacy and Data Protection

Your use of Threaded Care is also governed by our Privacy Policy and Notice of Privacy Practices.

5. Service Modifications

We reserve the right to modify or discontinue the service with or without notice.

6. Limitation of Liability

Threaded Care shall not be liable for any indirect, incidental, special, consequential or punitive damages.

7. Governing Law

These terms shall be governed by and construed in accordance with the laws of the State of Florida, USA.

8. SMS/Text Messaging Terms

By opting in to SMS notifications from Threaded Care, you agree to the following terms:

8.1 Program Description

Threaded Care offers an optional SMS notification service for appointment reminders and care-related alerts. This service is entirely optional and is not required to use the platform.

8.2 Message Types and Frequency

You may receive text messages regarding:

– Appointment reminders and scheduling updates

– Care-related alerts and notifications

– Learning pathway assignment reminders

– Event reminders

Message frequency varies depending on your appointments and account activity. Typically you will receive no more than 10 messages per month, but frequency may increase during periods of active engagement.

8.3 SMS Costs

Message and data rates may apply. Threaded Care does not charge for SMS notifications, but your mobile carrier may charge standard messaging fees. Please contact your wireless carrier for details about your messaging plan.

8.4 Opt-In

SMS notifications are opt-in only. You may enable SMS notifications during account registration or in your account settings at any time. By enabling SMS notifications and providing your phone number, you expressly consent to receive the text messages described above at the phone number provided.

8.5 Opt-Out

You may opt out of SMS notifications at any time by:

– Replying STOP to any message you receive from us

– Disabling SMS notifications in your account settings

After opting out, you will receive a one-time confirmation message. You will not receive any further SMS messages unless you re-subscribe.

8.6 Help

For help with SMS notifications, reply HELP to any message you receive from us, or contact support at support@threaded.care

8.7 Supported Carriers

SMS notifications are supported on all major U.S. wireless carriers. Carriers are not liable for delayed or undelivered messages.

8.8 Privacy

Your phone number and SMS consent status are stored securely and are never sold to third parties. Phone numbers are used exclusively for delivering the notifications described above. For full details, see our Privacy Policy.

8.9 No PHI via SMS

In compliance with HIPAA, Threaded Care will never send Protected Health Information (PHI) — such as diagnoses, medications, or treatment details — via SMS. All text messages are limited to generic, non-clinical notifications.

9. Contact Information

For questions about these Terms of Service, please contact us at support@threaded.care

Last Updated: 2026-03-12